Frequently Asked Questions
Individual Therapy
Do I need to prepare for my first session?
Just come as you are. Some people like to jot down what they want to talk about, but there's no homework required.
Is everything really confidential?
Absolutely. What you share stays between us, with standard confidentiality practices in place to keep you safe.
How do payments work?
We accept all major cards and can set up direct debits for ongoing sessions. Want to gift sessions to someone? We can help with that too.
Where does therapy take place?
We primarily offer therapy online from the comfort of your home, or in-person from our therapy rooms in South London, located in the London Borough of Bromley. More details will be provided when you book.
Companies
What ROI can we expect from workplace mental health support?
Investing in mental health isn't just good for your team - it's good for business. Our clients typically see reduced absenteeism, improved productivity, and better team retention. Plus, with our wellness programs costing less than a single sick day, the investment makes clear business sense.
How does the subscription model work for different team sizes?
Whether you're a startup of 10 or a company of 100+, our subscriptions flex with you. You can start with a core package and scale up as needed. We'll help you choose the right level of support based on your team size and needs - no one-size-fits-all approach here.
What if my team is split between office and remote?
That's exactly why we designed our service to be flexible. Your team can access support online or in your London offices - whatever works best for them. All our resources work just as effectively virtually as they do face-to-face.
What if we need something more specific than what's listed?
That's where our tailored approach comes in. While our core offerings cover many workplace needs, we're happy to create custom programs for specific challenges your team is facing. Just let us know what you need - we're pretty good at finding solutions that work.
Ready to Start?
Let's talk about creating tailored wellbeing assessments that works for your business. Book a consultation.
Wellness Report
Who is this assessment for?
Our Emotional Wellness Reports are for anyone seeking greater self-awareness, stronger relationships, and improved mental well-being. Whether you want to work through specific challenges, develop healthier habits, or simply understand yourself better, this assessment will help.
Do I need to commit to therapy after taking the assessment?
No. This is a standalone self-discovery tool. While we may recommend therapy as one option, we also provide self-help strategies, and other resources to guide your journey.
How is this different from a therapy session?
Unlike regular therapy, our Emotional Wellness Report is a structured, evidence-based evaluation that provides a comprehensive written report, highlighting key insights into your emotional and relational well-being.
When do I receive my results?
You’ll receive a detailed report within 5-7 working days after your assessment, along with personalised recommendations to support your emotional growth.
How do I receive my results?
You will receive your Wellness Report results securely by email.
Ready to Start
Our confidential and guided online therapy assessment in the UK is designed to provide a structured, expert-led approach to understanding yourself better. Book Your Assessment Now.
General
How do I share my experience about Selfwiser?
Your feedback is very valuable to us and helps us improve our service. Please complete a short Feedback form here
How do I set up a Direct Debit?
To help us to collect your fees for future therapy sessions, we ask you to consider setting up a direct debit. Processing payments by direct debit help us to keep your session fees to a minimum. Setting up a direct debit mandate is quick and easy and can be completed online on your computer or mobile phone.
Join Our Community
Sign up to receive expert counselling tips, latest updates and new mental and emotional health resources straight to your inbox. Stay informed on how to support and improve your emotional well-being from a professional therapist in Bromley. Based in Bromley, South London, we offer our services to clients in areas such as Beckenham, Greenwich and Croydon. We also offer online services we allow us to connect with people further afield in the UK.